The wonderful love of my life - and always very observant Annie - noticed this brilliant poster while we were driving around this past weekend;
"A customer ignored is like a Unicorn - it doesn't exist"
I JUST LOVE IT!!!
Why can't every company have this as a mission statement instead of some rambling sentence dreamed up by a management consultant that no one in the company can even remember, never mind live up to!!!
Phew !!! ..... I feel so much better after that!!!
Happy Monday
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2 comments:
A wise comment Trevor. One of those things that sometimes stands under the big strategic plans and the corporate branding. Get used to doing this and you will see the results.
Amen to that Felix :-)
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