The only time in my career I can remember being impressed with criticism of me was when my boss had to tell me I did not get a job I thought I would get.
I felt I had a good interview and I was pretty disappointed if I am honest. I went into my de-brief interview with the Chief Executive not in a good frame of mind. I was in a nutshell pretty angry. I felt I had done really well and I felt I had done enough to get the job.
The CEO asked me how I thought it had gone and after a long discussion I left his office thanking him for the feedback and my anger had gone.
I think he was a master at giving feedback. I had changed from angry man to philosophical man. How did he do that? I honestly don’t know. He just had a gift for feedback!
Actually that is the only time in my entire 35 year career I can honestly say that I appreciated what some would describe as negative feedback. Most of the time when I made mistakes it was either not dealt with well or not dealt with at all – i.e. ignored.
Have you any examples of excellence in giving or receiving criticism?