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A meeting I will remember for a long time. What a gentleman he is!
I am sorry not to have been able to post this picture until now but at long last our Internet connection is up and running so better late than never.
A couple of weeks ago I was depressed about the lack of access to the Internet and as a result I was worried about being unable to keep up the fast pace I tend to work at. My ‘virtual networking’ around the world is my bread and butter.
As the days and now weeks have passed I have been forced to reorganise my work to cope with the circumstances that have been forced upon me. As a result I have been able to keep on top of urgent work by regular visits to free Internet access at my local libraries and in addition I have been using the phone more thus making direct verbal contact.
It seems to me we must always remain sure that however bad things look, there is always ‘another way’ and most of all there is always hope.
This has made me think once more about how resilient we have to be in the world of business and organisations as things that are outside our direct control have a huge impact on our work and thus our life. We have to develop new answers to the old questions and this keeps us on our toes and so I believe this can be seen as good for us – however bad it feels sometimes. Was it John Major who said there is no gain without pain?
Of course no one wants to have these forced changes thrust upon us but sometimes life is like that and we have absolutely no choice and no control. My feeling is that this can and should be seen as another challenge that can be overcome and who knows we may actually find that our new style will be better than our old style.
The last four weeks has forced me to re-assess how I work. I have learned about priorities and making sure that in the limited time I have available on the internet I am clear and very focused about the ‘must be done’ and the ‘it would be nice to do.’
Enough of this rambling … I will soon be convincing myself this Internet disaster I have experienced for over 4 weeks has been good for me!!!
Back to work my Man!!!!!
Latest report from my local library!!!!
As the days have passed I keep telling myself I am learning through this enforced absence from the Internet.
I am definitely going to find time to write an article about the experience we have had including the following:
I have come to the conclusion there just is no emotional connection between Wanadoo staff and their customer. Not one person in Wanadoo that I have spoken to in the last 20 days has made me feel like a valued customer.
I think if I was in charge of Wanadoo I would be ashamed of the service offered. Frankly however I don’t think they even care!
There is something in this expression ‘emotional connection’ that I want to explore more.
Watch this space ..More to follow ….