I think it is timely for me to say I feel honoured to have so many fabulous readers who make outstanding comments to Simplicity Blog. Thank you all so much.
Among many comments on my Simplicity posting on Wednesday this week, my friend John O'Leary said this:
“I was working with frontline workers to redesign workflow in an Ontario sawmill. When we solicited cost-saving suggestions from one worker and learned of a simple and quick fix that would save the operation millions of dollars, we asked him why he didn't mention it before. He replied, "I did 10 years ago, but my supervisor told me to just stick to my job, so I did."
Everyone who reads my Blog, my articles or my books will know I have a passion for enabling front line workers to just get on with the job with no interference. I also call for the obliteration of petty, silly rules and the 'control' attitude of some managers.
John's powerful comment reminded me of one of my favourite quotes from the great management guru – perhaps THE greatest – the late Peter Drucker who said;
“Ninety percent of what we call ‘management’ consists of making it difficult for people to get things done.”
Sums up the supervisor in John’s story perfectly wouldn’t you say?
Amen to Mr Drucker's words and thanks again to John – I just had to make a special posting of this one!