The best advice is often just a few words.
I was 24 and very inexperienced when I got a good job as manager in healthcare in a residential unit for people with a learning disability.
To be perfectly honest I was scared of people with a learning disability because in my childhood in the 1960’s these people were never in the community – they were in hospitals.
I met the doctor I was to work with for the following 4 years and he told me;
‘I expect just two things from you as a manager. One is to keep an open mind and the second is to spend time with the patients and their families’
That was terrific wisdom from a man I greatly respect. By following his advice I came to love the time I spent working in that service.
It turned out to be the best possible advice I could have had at that time in my career. I spent 4 years working in this area of healthcare alongside this doctor and it was the most rewarding and educational of the 35 years I spent in the NHS.
What great wisdom have you received in your career?