I love that concept – it works on an assumption that workers are adults and trusted. Google clearly believes employees will bring new ideas and enthusiasm to the organisation if they are allowed free time to think creatively. Seems to work pretty well for Google.
Most organisations still don’t recruit for attitude and train for skills. We still look at qualifications and experience as the be all and end all and then say – “We’ll work on their attitude once we’ve got them on board”
Speaking from my experience the challenge is this; how do we get hard-nosed, objective, rational managers who are primarily interested in bottom line stuff to buy into such liberated cultures?
In my own 35 years experience in the National Health Service if I suggested anyone on the payroll should be allowed to spend even 30 minutes a week doing what the hell they like that would probably result in me being referred to the mental health service.
Sad to say we still prefer to chain people (metaphorically) to their desks in far too many organisations and get them to fill in forms for permission to go to the little boys/girls room.
OK, OK …. Slight (ever so slight) exaggeration.
We still operate on the basis ‘If we know where they are, we know they are working’ – that has always been factually incorrect and is a crazy rationale in my opinion. Actually if you manage with that belief the only thing you know for certain is where someone is. I’m sorry but you just DON’T KNOW what OUTCOMES they are CAPABLE of producing simply because you know where they are – that make no sense whatsoever – there is just no positive correlation.
Summary: The best measurement of effectiveness is OUTCOME not hours worked – Simplicity isn’t it?