Been thinking about leaders I’ve worked for and how they handled feedback about performance. The best ones knew how to criticise effectively. Many of them screwed it up and were lousy at giving feedback.
I recall one particular boss in my entire 35 year career in healthcare who explained to me in a private 1-2-1 why I didn’t get the job I’d applied for. I had felt I had a good interview for the job and I was well qualified for the position. To be honest I was pretty angry when I went into his office for feedback. I came out half an hour later agreeing with him that I was not the right person for that job. He was right; I was wrong simple as that. The thing that made him stand out above the rest was he valued me by giving me time, in privacy. Though busy, he was not rushed. He allowed me to talk and asked me how I felt it went – he was clearly a superb listener. Most bosses I had were either: Too rushed; disinterested; too 'clinical' and cold; too personal; or too negative when giving uncomfortable feedback which made me feel even worse.
People only expect (rightly) to be valued as a person - doesn't seem unreasonable does it?
None of us accept criticism well. The good news is there are some bosses who do it well. Long may they reign!