Based on my own management experience there are numerous things managers can do and here are 9 for starters.
1 When you have written your next report ask two people who are paid significantly less than you to tell you if they understood it
2 Make time in your diary every week to ask a customer to tell you in their own words about their recent experience with your company
3 At your team meeting every week or every month depending on the frequency of meetings, ask someone to do a five minute presentation called “My big simplicity idea for our team is …..” (PowerPoint not allowed)
4 Invite a customer to read three e-mails or letters you have sent in the previous week and ask them to give you feedback about the language you used
5 Invite two 16 year old students to attend your team meeting and ask them to give the team members honest feedback at the end of the meeting about the language used
6 Find a report about absolutely anything of two sides of A4 length. Send the report to a colleague and ask him/her to return it to you reduced to one side of A4. Judge for yourself whether one side is adequate to get the message over
7 Ask one of your team members to write a story on one side of A4 about a complicated problem in your department/team. The language must be aimed at an audience of secondary school students (11-16 year olds). Send the story to a local school teacher and ask for feedback from the students at his/her school
8 In your next written report of more than 200 words do not use any acronyms
9 Send a report you have written to 2 cleaners and 2 junior Clerical staff. Ask the four of them to rate your report on a scale of 0 to 10.
0 I didn't understand it at all
10 I understood it completely
Think about how you can improve your score in your next report.
By the way, if you score 40 points congratulations you are a Simplicity guru.