tag:blogger.com,1999:blog-9533912.post5945195514350200675..comments2023-10-30T08:58:17.723+00:00Comments on Simplicity: Managing in a crisisUnknownnoreply@blogger.comBlogger2125tag:blogger.com,1999:blog-9533912.post-31420375211815095882008-01-06T21:58:00.000+00:002008-01-06T21:58:00.000+00:00Hi KostasThanks for that – How I wish more busines...Hi Kostas<BR/><BR/>Thanks for that – How I wish more business people at the top - and politicians for that matter - would just admit when they make mistakes and accept full responsibility. So many times we see them squirm, blame others and avoid accepting their overall role in failure. I am sure more respect would be given to these folks if they just admitted their mistakes.Trevor Gayhttps://www.blogger.com/profile/01148705981847576706noreply@blogger.comtag:blogger.com,1999:blog-9533912.post-92221390176283278462008-01-06T09:59:00.000+00:002008-01-06T09:59:00.000+00:00I think the best practise when in a crisis is to i...I think the best practise when in a crisis is to immediately admit your mistake and try to fix it. If you try to hide your fault and cover your traces someday you will definitely get exposed and generate a lot of negative publicity. History of businesses has proved that a million times (like in corporate scandals e.g. Enron). If you admit your fault and try to fix your mistakes and deal with the crises face to face people will recognize it and support you (take responsibility and try to fix the problem, compensate for losses and make amends) like Perrier Contamination in 1990 (immediate product recall, advertising & marketing campaigns to re-positioning the product after the crisis).<BR/><BR/>All companies at one time have to deal with crisis and I think there is not any exception so preparation (the plan B you stated) is the key.Anonymousnoreply@blogger.com