tag:blogger.com,1999:blog-9533912.post114717519385459382..comments2023-10-30T08:58:17.723+00:00Comments on Simplicity: Another Two Weeks!Unknownnoreply@blogger.comBlogger3125tag:blogger.com,1999:blog-9533912.post-1147181600776721802006-05-09T14:33:00.000+01:002006-05-09T14:33:00.000+01:00Thanks Steve and Phil – I appreciate your thoughts...Thanks Steve and Phil – I appreciate your thoughts. <BR/><BR/>I just simply cannot understand why companies that are supposed to provide a service pay so little attention to recruiting people with a sympathetic or empathetic nature. <BR/><BR/>Wanadoo will never get my business again and I will never recommend them – in fact if anyone asks my opinion I will give it both barrels!<BR/><BR/>I don’t understand why they don’t understand. <BR/><BR/>If someone just says ‘sorry that must be awful’ it is good enough. What we have come across are robot minded people with a manual they just obviously read from following a flowchart. <BR/><BR/>I ask myself – where is your heart?<BR/><BR/>I console myself by the fact that, like everything else in life, I am learning through this.Trevor Gayhttps://www.blogger.com/profile/01148705981847576706noreply@blogger.comtag:blogger.com,1999:blog-9533912.post-1147177257088166702006-05-09T13:20:00.000+01:002006-05-09T13:20:00.000+01:00Ouch Trevor! I'm sorry to hear of your struggles, ...Ouch Trevor! I'm sorry to hear of your struggles, and am glad you are going to be back in business soon.<BR/><BR/>Process is fine, but performance is GREAT!Phil Gerbyshakhttps://www.blogger.com/profile/08175824820329863844noreply@blogger.comtag:blogger.com,1999:blog-9533912.post-1147176839310095442006-05-09T13:13:00.000+01:002006-05-09T13:13:00.000+01:00Trevor, it may sound trite but I do feel your pain...Trevor, it may sound trite but I do feel your pain. Good luck in these trying times. <BR/><BR/>The final story should be a good one for those who may be interested in learning from the experience. Whether an individual or a company, service NOW matters more than the process. <BR/><BR/>The company that does not get this message will indeed go out of business for lack of customers.Steve Sherlockhttps://www.blogger.com/profile/13070688297607895943noreply@blogger.com